Flakecoat Technology Pte Ltd – Part of the Monti Group
This privacy policy outlines how Flakecoat Technology Pte Ltd (“Flakecoat”, “we”, “us”, or “our”) collects, uses, and protects any personal information that you provide when using this website.
We are committed to ensuring your privacy is protected in accordance with the Personal Data Protection Act (PDPA) of Singapore and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.
1. What We Collect
When you interact with our website, we may collect and process the following information:
- Name and job title
- Contact details, including email address and phone number
- Company and industry information
- Any other information submitted via contact forms, surveys, or email communications
We do not collect personally identifiable information unless you voluntarily provide it.
2. Purpose of Data Collection
We use your personal data for the following legitimate purposes:
- To respond to enquiries or service requests
- To provide customer support and order fulfilment
- To improve our services, offerings, and website performance
- To send updates, promotions, or technical information (only with your explicit consent)
3. Legal Basis for Processing (GDPR)
Under the GDPR, our lawful bases for processing your personal data include:
- Consent: Where you have provided clear consent for us to process your data.
- Contractual necessity: When processing is necessary to perform a contract with you.
- Legitimate interest: For business-related needs that do not override your rights (e.g. service improvement).
You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Data Security
We are committed to protecting your data. All electronic storage and transmission of personal data are secured using industry-standard technologies and protocols. Access is restricted to authorized personnel only.
5. Cookies
This website uses cookies to analyze site usage and improve your user experience. Cookies help us personalize content, remember preferences, and understand how visitors interact with our site. You may disable cookies via your browser settings at any time.
6. International Transfers
As part of the Monti Group, your data may be processed outside of Singapore or the EU. Where applicable, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your personal data in compliance with GDPR.
7. External Links
This site may contain links to external websites. We are not responsible for their content or privacy practices and recommend reviewing their privacy statements before submitting any personal information.
8. Your Rights
If you are located in the European Union or a jurisdiction with similar rights, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Restrict or object to processing
- Data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at:
Email: generalenquiry@flakecoat.com
9. Retention Period
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law or regulatory obligations.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back periodically to stay informed.